Privacy Policy

Last Updated: March 11, 2026

Function House Studio ("we", "our", or "us") operates software-as-a-service applications and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

01

Information We Collect

We collect several types of information to operate and improve the Service.

Personal Information
We may collect personal information you provide directly, including:

  • Email address
  • Phone number
  • Name or profile information
  • User account identifiers

User Content
We collect information that you submit through the Service, including:

  • Messages and chat content
  • Text inputs and prompts
  • Uploaded content or files
  • Other user-generated content

Usage Data
We automatically collect certain information when you interact with the Service, including:

  • Device type
  • Browser type
  • IP address
  • Operating system
  • Pages visited
  • Time spent on pages
  • Interaction events

Analytics Data
We use analytics tools to understand how the Service is used and to improve product performance. This may include information collected through services such as Google Analytics.

02

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Service
  • To authenticate users and manage accounts
  • To communicate with users regarding the Service
  • To analyze usage and improve product functionality
  • To develop new features and improve system performance
  • To detect, prevent, and investigate fraud or abuse
  • To comply with legal obligations
03

Use of Data for Product Improvement and AI Systems

User inputs, usage data, and interaction data may be used to improve the Service. This may include:

  • Improving algorithms and system performance
  • Training or evaluating machine learning models
  • Conducting product testing or A/B experiments
  • Improving accuracy, safety, and reliability of automated systems

Where possible, we may use aggregated or anonymized data for these purposes. We do not sell personal data to third parties.

03A

AI Transparency

Our Service may use artificial intelligence and machine learning systems to assist with certain features and functionality. These systems may process user inputs, messages, prompts, or other content submitted through the Service in order to:

  • Generate responses or recommendations
  • Improve system performance and accuracy
  • Evaluate product features
  • Conduct research and development
  • Test and compare system performance through experiments such as A/B testing

Some AI functionality may rely on third-party AI providers or APIs. When this occurs, user inputs may be transmitted to those providers for the purpose of generating outputs or improving system functionality. We take reasonable steps to limit the sharing of personal information and may use aggregated, anonymized, or de-identified data when possible.

AI-generated outputs may occasionally be inaccurate, incomplete, or unexpected. Users should exercise judgment when relying on automated responses.

We do not sell user data to third parties, including for the purpose of training external AI systems.

04

Third-Party Services

We may use third-party service providers to help operate the Service. These providers may process data on our behalf. Examples include:

  • Google Cloud / Firebase — hosting and infrastructure
  • Google Analytics — usage analytics
  • SendGrid — email delivery
  • Twilio — SMS communication and verification

These providers process information in accordance with their own privacy policies and applicable data protection laws.

05

Data Storage and Security

Information collected through the Service is stored using cloud infrastructure operated by Google Cloud and Firebase. We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security.

06

Data Retention

We retain personal information for as long as necessary to:

  • Provide the Service
  • Maintain system functionality
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Data may be deleted, anonymized, or aggregated when it is no longer required.

07

User Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Request a copy of your data in a portable format
  • Object to certain uses of your data

Requests may be submitted to the contact address listed below.

08

International Data Transfers

Because we use cloud infrastructure and third-party services, information may be processed in countries other than your own. By using the Service, you acknowledge that your information may be transferred to and processed in these jurisdictions.

09

Children's Privacy

The Service is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that personal information has been collected improperly, we will take steps to remove such information.

10

Cookies and Tracking Technologies

The Service may use cookies or similar tracking technologies to:

  • Maintain sessions
  • Analyze usage patterns
  • Improve user experience

Users may control cookies through their browser settings.

11

Changes to This Policy

We may update this Privacy Policy from time to time. When changes occur, the updated version will be posted with a revised "Last Updated" date. Continued use of the Service after changes indicates acceptance of the revised policy.

12

Contact

If you have questions about this Privacy Policy or our data practices, please contact:

Function House Studio
Canada